On Friday, June 16th, New York Attorney General Barbara D. Underwood announced a settlement resolving an investigation of Nemet Hyundai, Nemet Kia,…

Word of mouth communication is an essential part of selling, as honest reviews about a car or dealership can go farther than…

There’s no doubt that talk of tariffs is making the auto industry – manufacturers and sellers alike – nervous, and for good…

With decades of increasing pressures in the automotive dealership space, the financial and operational challenges of running single stores and small multi-store…

In terms of auto sales, May 2018 offered some unexpected good news, and some expected not-so-good news. The not-so-good but unsurprising news…

In spite of the growth of digital channels, phone-based interaction remains a crucial part of the automobile sales process. But as previously reported…

The car subscription model sounded a bit odd when it was first introduced. Who subscribes to car ownership? In reality, however, customers…

By Ryan J. McDonell, Tax Supervisor, O’Connor & Drew, PC Do you understand the implications of recent tax reforms on your dealership?…

The automotive industry isn’t as black and white as it used to be. In the past, there were two basic types of…

To try and fill the need for qualified technicians, some auto dealerships and even automakers have banded together and created their own…

Automated outbound calls that use a recorded voice (“robocalls”) are part of everyday life today. As we all know, there are “good”…

What happens if Amazon gets involved in selling cars? Should dealerships simply hang up their businesses and hope the real estate is…

Imagine this scenario: it’s been a slow month in the dealership. The sales guys are playing Angry Birds or fiddling with their…

By Kendall Rawls, The Rawls Group To many owners, the idea of succession planning reflects the end since it’s a strategy for…

Email marketing is one of the most effective and inexpensive ways for auto dealerships to stay in touch with their customers and…

You probably spend a lot of time making sure your showroom looks great. The floors are clean and shiny, the cars are…

Automaker General Motors is completing improvements to three key manufacturing plants in New York State and a fourth in Ohio. The improvements…

Class-action lawsuits and auto dealerships have a rather deep history, one that is rather messy, filled with high-stake settlements and negotiations. A…

It’s unlikely to be news to dealership owners, but floorplan expenses – always a significant cost for any dealership – are on…

While a lot of the profit and loss depends on the vehicle itself, Lyft and Uber drivers could see some cost savings…

Uber has thrown in the towel on self-driving vehicle testing in California following a crash involving one of its autonomous test SUVs…

The White House proposed a 25 percent tariff on steel and a 10 percent tariff on aluminum, and in the auto industry,…

The automotive industry is at a crossroads, and what we’re seeing is the industry, as a whole, facing its biggest technological transformation since the Model T made its debut over a century ago.

Successful marketing in the automotive industry can be a complex venture. There are many different avenues dealerships can use to reach their target audience, but it’s no longer about newspaper and magazine advertisements.

One of the most important things I ask dealers is “Can you show me your succession plan?” I can’t stress enough the importance of ensuring all of your hard work and determination is passed on in a manner that leaves you a legacy.